Ownership of Loan

This section will provide you with information on resolving a dispute if you are claiming that your name and/or social security number (SSN) is associated with a student loan that you did not receive.

  • If you claim both your name and SSN is incorrectly associated with a student loan account, you should request a copy of the promissory note from your loan holder before possibly alleging forgery.
  • If you claim that only your SSN is incorrectly associated with a student loan account, but not your name, you should mail or fax copies of the following documents to your loan holder:
    1. SSN card;
    2. Birth certificate; and
    3. Driver's license, state identification card, U.S. passport, military identification or INS 551.

    If it is determined that your SSN was erroneously assigned to a student loan account, your SSN will be deleted from our database.
  • If you claim your name, and perhaps your address, is associated with a student loan account, but the SSN is different, it may very well be the wrong person has been contacted because of the similarity with your name. You should contact your loan holder.