Contacting Collection Agencies

The Department of Education currently contracts with several collection agencies to administer many of the collection activities of our accounts. Only those accounts which fail to establish and adhere to a repayment arrangement are subject to assignment to a collection agency by the Department's Default Resolution Group. Those accounts assigned to a collection agency are assessed additional collection costs.

Collection agency employees are trained to comply with the terms of the Fair Debt Collection Practices Act which governs collection practices by debt collectors. When the Default Resolution Group is notified in writing of complaints concerning our collection agencies, we review the evidence and take the necessary action to correct the situation.



Account Control Technology, Inc.
P.O.Box 11750
Bakersfield CA 93389-1750
(866) 887-2800
Action Financial Services
P.O. Box 3250
Central Point OR 97502
(888) 253-4239
Allied Interstate, LLC.
P.O. Box 26190
Minneapolis MN 55426
(800) 715-0395
Alltran Education
P.O. Box 9088
Woodridge IL 60517
(888) 377-5000
Bass & Associates
P.O. Box 66080
Tucson AZ 85728-5478
(855) 533-1107
Central Research
P.O. Box 1460
Lowell AR 72745-1460
(844) 804-8467
Coast Professional Inc.
P.O. Box 2899
West Monroe LA 71294
(800) 964-0881
Collection Technology, Inc.
P.O. Box 2300
Rancho Cucamonga CA 91730
(800) 620-4284
Collecto. Inc.dba EOS CCA
P.O. Box 5369
Norwell MA 02061-5369
(800) 896-4539
ConServe
P.O. Box 457
Fairport NY 14450-0457
(866) 633-7945
Credit Adjustments Inc.
P.O. Box 5640
Manchester NH 03108
(800) 347-9623
Delta Management Associates, Inc.
P.O. Box 18001
Bedford NH 03110-8001
(866) 441-1957
FH Cann & Associates
P.O. Box 877
North Andover MA 01845
(877) 677-9126
Financial Asset Management Systems, INC. (FAMS)
P.O. Box 451437
Atlanta GA 31145-1437
(888) 680-4326
FMS Investment Corp.
P.O. Box 1423
Elk Grove Village IL 60009-1423
(877) 291-8405
GC Services
P.O. Box 27346
Knoxville TN 37927
(877) 244-7901
Global Receivable Solutions, Inc.
2120 Barrett Park Drive, Suite D
Kennesaw GA 30144
(888) 327-2305
Immediate Credit Recovery Inc.
P.O. Box 965156
Marietta GA 30066
(866) 401-7190
National Credit Services
P.O. Box 766
Bothell WA 98041-0766
(800) 445-9346
National Recoveries, Inc.
P.O. Box 120666
St. Paul MN 55112
(877) 221-9729
Performant Financial Corporation
333 North Canyons Pkwy, Suit 100
Livermore CA 94551
(866) 256-0057
Pioneer Credit Recovery, Inc.
P.O.Box 228
Arcade NY 14009
(888) 287-0317
Premiere Credit of North America, LLC.
P.O. Box 19901
Indianapolis IN 46219
(855) 217-0914
Professional Bureau of Collection of Maryland
P.O. Box 3725
Englewood CO 80155
(844) 225-5501
Progressive Financial Services
P.O. Box 24098
Tempe AZ 85285
(800) 745-2345
Reliant Capital Solutions
P.O. Box 307290
Gahanna OH 43230
(877) 404-8853
The CBE Group, Inc.
P.O. Box 930
Waterloo IA 50704-0930
(800) 410-8089
Transworld Systems, Inc.
507 Prudential Road
Horsham PA 19044
(215) 441-3000
U.S. Department of Treasury
Debt Management Services
P.O. Box 786
Birmingham AL 35201
(855) 837-2984
Van Ru Credit Corporation
P.O. Box 1027
Skokie IL 60076-8027
(888) 337-8331
Windham Professionals, Inc.
P.O. Box 400
East Aurora NY 14052
(877) 719-4440