Contacting Collection Agencies

The Department of Education currently contracts with several collection agencies to administer many of the collection activities of our accounts. Only those accounts which fail to establish and adhere to a repayment arrangement are subject to assignment to a collection agency by the Department's Default Resolution Group. Those accounts assigned to a collection agency are assessed additional collection costs.

Collection agency employees are trained to comply with the terms of the Fair Debt Collection Practices Act which governs collection practices by debt collectors. When the Default Resolution Group is notified in writing of complaints concerning our collection agencies, we review the evidence and take the necessary action to correct the situation.



Account Control Technology, Inc.
P. O. Box 11750
Bakersfield, CA 93389-1750
(866) 887-2800
Action Financial Services, LLC
P.O. Box 3250
Central Point, OR 97502
888-253-4239
Allied Interstate, LLC.
P. O. Box 26190
Minneapolis, MN 55426
(800) 715-0395
Alltran Education Inc.
P.O. Box 9088
Woodridge, IL 60517
(888) 377-5000
Bass & Associates
Student Loan Department
P.O. Box 66080
Tucson, AZ 85728-6080
855-533-1107
Central Research
P. O. Box 1460
Lowell, AR 72745-1460
844-804-8467
Coast Professional, Inc.
P.O. Box 2899
West Monroe, LA 71294
(800) 964-0881
Collection Technology, Inc.
P.O. Box 2300
Rancho Cucamonga, CA 91730
(800) 620-4284
Collecto, Inc. dba EOS CCA
P. O. Box 5369
Norwell, MA 02061-5369
(800) 896-4539
ConServe
P.O. Box 457
Fairport, NY 14450-0457
(866) 633-7945
Credit Adjustments Inc.
P. O. Box 5640
Manchester, NH 03108
800-347-9623
Delta Management Associates, Inc.
P.O. Box 18001
Bedford, NH 03110-8001
(866) 441-1957
FH Cann & Associates
P. O. Box 877
North Andover, MA 01845
877-677-9126
Financial Asset Management Systems, INC. (FAMS)
P.O. Box 451437
Atlanta, GA 31145-1437
(888) 680-4326
FMS Investment Corp.
P.O. Box 1423
Elk Grove Village, IL. 60009-1423
(877) 291-8405
GC Services
P. O. Box 27346
Knoxville, TN 37927
(877) 244-7901
Global Receivables Solutions, Inc.
P.O.Box 105668
Atlanta, GA 30348-5668
(888) 327-2305
Immediate Credit Recovery Inc.
P.O. Box 965156
Marietta, GA 30066
(866) 401-7190
National Credit Services
P. O. Box 766
Bothell, WA 98041-0766
800-445-9346
National Recoveries
P.O. Box 48367
Minneapolis, MN 55448
(877) 221-9729
Performant Financial Corporation
P.O.Box 9049
Pleasanton, CA 94566-9049
(888) 335-6267
Pioneer Credit Recovery, Inc.
P. O. Box 99
Arcade, NY 14009
(888) 287-0317
Premiere Credit of North America, LLC
P.O. Box 19901
Indianapolis, IN 46219
(888) 892-0982
Professional Bureau of Collections of Maryland
P. O. Box 3725
Englewood, CO 80155
844-225-5501
Progressive Financial Services
P. O. Box 24098
Tempe, AZ 85285
(800) 745-2345
Reliant Capital Solutions
P. O. Box 307290
Gahanna, OH 43230
877-404-8853
The CBE Group, Inc.
P.O. Box 930
Waterloo IA 50704-0930
(800) 410-8089
Transworld Systems, Inc.
P.O.Box 17203
Wilmington, DE 19850
(888) 475-6741
U.S. Department of the Treasury
Debt Management Services
P.O. Box 786
Birmingham, AL 35201
(855) 837-2984
Van Ru Credit Corporation
P. O. Box 1027
Skokie, IL 60076-8027
(888) 337-8331
Windham Professionals, Inc.
P.O. Box 400
East Aurora, NY 14052
(877) 719-4440